We respect your privacy and will not release, trade,
or sell your information to anyone outside Calzyme. All information obtained by
Calzyme.com will only be used for processing your order and other
Condition of Sale
activities are averages, while each lot activity will vary. If a
specific activity or lot is required, please note in the comments of
There is a $50 minimum product order,
excluding other fees.
Products are for research or
manufacturing use only and should not be used for human therapeutic
or diagnostic applications.
You may request to cancel a pending order by phone. Pending orders will not be
authorized for cancellation if the product has been weighed and
approved, any charges will be credited to your account within 3-5
You may request to change a pending order by phone. Pending orders will not be
authorized for change if the product has been weighed, packaged, and
the quantity is decreased.
Calzyme accepts the following payment methods:
- Visa (United States online orders only)
- Mastercard (United States online orders only)
- Prepaid Company or Personal Check (Prepaid Orders take longer
to process due to check verification)
- Authorized Purchase Orders require NET 30 payment
- Direct Deposit (Additional $32.00 Fee) / International Wire
(Additional $72.00 Fee)
Name: PACIFIC WESTERN BANK
All products are shipped in thermal resistant
packaging. Ice packs are used to maintain stable temperature during
A minimum $25 packing charge is applied to all
Orders containing multiple quantities of the same
catalog number are totaled, weighed, and packaged into one
Please note the need for separate quantities
in the "Comments" section before finalizing your order.
is a $4 per vial/bottle charge for orders requiring 10 or more
All orders are shipped FedEx
Shipping charges are applied to customer FedEx
accounts. Otherwise, FedEx estimated shipping charges are applied to
All orders are shipped FedEx
Shipping charges are applied to
customer FedEx accounts. Otherwise, FedEx estimated shipping charges
are applied to the order with a $150 minimum.
products destined for the EU are charged an additional $60 for the
Returns & Refunds
Please notify via email, phone, or fax within 10 days
of receipt of material to receive a RMA #. Only unopened merchandise
may be returned. All
shipping costs and a 25% restocking fee will be paid by the
customer. An assay fee
may be applied to returns of dated material or returns involving
special handling. Unique
products made to meet customer specifications will not be authorized
Seller warrants, to the original purchaser only, that
products are of the composition and purity described with the
catalog. Buyer's exclusive remedy under this warranty is expressly
limited to replacement of unused product. Statements made about
products, do not constitute warranties and should not be relied upon
by the buyer.
The entire risk, as to the performance of this
product, is assumed by the buyer. Seller shall not be liable for
indirect, special or consequential damages resulting from the use of
the product. Any implied warranties relating to the product,
including any implied warranties of merchantability or of fitness
for a particular research use or other purpose, are disclaimed.
products derived from human sources are certified HIV HbSAg B
negative through FDA approved methods.
specification, and terms are subject to change without notice.
Calzyme reserves the right to refuse service to anyone.